Payroll in the care sector is not just about paying staff on time. It is about interpreting complex awards, managing variable work patterns, ensuring compliance, and maintaining financial accuracy across the organisation.
The partnership between MYP and Employment Hero brings together two purpose-built platforms to create a single, connected payroll ecosystem designed specifically for disability, aged care, and community service providers.
By directly integrating MYP’s rostering, time and attendance, and operational data with Employment Hero’s award-compliant payroll engine via secure API, care providers can move away from fragmented workflows and manual reconciliation, and toward a streamlined, compliant, and scalable payroll process.
From roster creation through to pay-run and reporting, every system works together.
Integration Highlights
Direct API for Real-Time Data Synchronisation
The integration between MYP and Employment Hero is powered by a secure, direct API.
- Approved timesheets, leave data, and employee details move instantly between platforms
- Real-time synchronisation removes delays and reduces the risk of outdated or inconsistent data
- Payroll teams can trust that the information used for pay runs reflects the latest approved activity
Employee Details & Leave Balances Automatically Updated
Employee profiles and leave balances managed in Employment Hero are visible within MYP.
- Rostering managers can see leave balances while scheduling shifts
- Overbooking is reduced, and staff availability is clearer
- Fewer last-minute changes lead to smoother operations and improved compliance
Mapped Leave Types for Consistency
Leave categories are mapped across both systems to ensure alignment.
- Annual leave, personal leave, and other entitlements remain consistent across rostering and payroll
- Correct rules are applied automatically without manual intervention
- Data remains aligned for reporting and audit purposes
Workflow Mapping Between Systems
Operational data in MYP is mapped directly to payroll logic in Employment Hero.
- Rosters, shifts, and timesheets align with Employment Hero locations and work types
- Payroll calculations reflect the actual work performed, including penalties and allowances
- Duplicate data entry and configuration errors are minimised
Why this partnership matters
Care providers operate in one of the most regulated and operationally complex environments in Australia. Workforce costs are often the largest expense, yet payroll accuracy depends on dozens of variables including shift types, penalties, allowances, leave rules, and last-minute changes.
Many organisations still rely on disconnected systems that create unnecessary risk and administrative burden.
Common challenges include:
- Interpreting SCHADS and Aged Care awards manually or across multiple systems
- Re-entering data between rostering, timesheets, payroll, and finance tools
- Correctly calculating penalties, sleepovers, and allowances
- Reconciling payroll and billing data at the end of each pay cycle
- Managing leave accurately for staff with irregular and changing rosters
The MYP x Employment Hero partnership directly addresses these challenges by removing data silos and automating the flow of workforce information across systems. The result is greater accuracy, improved compliance, and significant time savings for payroll, finance, and operational teams.
The value of a unified payroll ecosystem
Unified payroll & finance ecosystem
One source of truth from roster to pay to finance
This integration creates a continuous data flow from operational planning through to payroll execution and financial reporting.
Approved timesheets and leave entries are sent directly from MYP into Employment Hero Payroll using a secure, direct API
Data remains consistent across rostering, payroll, and billing systems, reducing discrepancies and downstream corrections
Finance teams gain clear visibility into labour costs from the moment a roster is published through to invoicing and payroll reporting
With payroll, billing, and operational data aligned, organisations reduce reliance on manual reconciliation and gain confidence that financial reports reflect what actually occurred on the ground.
Outcome: Cleaner data, faster reconciliations, and a payroll-finance ecosystem that supports informed decision-making and organisational growth.
Automated rosters & timesheets
Designed for care operations, not generic workforces
MYP’s rostering and time and attendance capabilities are purpose-built for care providers managing complex shift structures and variable workforce availability.
Approved timesheets flow directly into Employment Hero Payroll without CSV uploads, manual mapping, or re-keying
Rosters, locations, and work types in MYP align with Employment Hero payroll configurations, reducing setup complexity
Automation significantly reduces errors caused by mismatched shifts, incorrect classifications, or missing data
Payroll teams spend less time validating inputs and more time confidently running pay cycles.
Outcome: Faster pay runs, reduced administrative workload, and fewer payroll exceptions.
Compliance & award accuracy
Confidence under SCHADS and Aged Care awards
Award interpretation is one of the most significant risk areas for care providers. Employment Hero’s payroll engine applies award rules automatically once accurate data is received from MYP.
Pay rates, penalties, loadings, and conditions are calculated in line with SCHADS and Aged Care awards
Shift penalties, sleepovers, and kilometre allowances are processed accurately based on approved timesheets
Rule-based calculations produce consistent, auditable outcomes across pay cycles
This reduces reliance on manual calculators and spreadsheets, lowering the risk of underpayments and compliance breaches.
Outcome: Accurate, compliant payroll backed by consistent award interpretation.
Predictive leave management
Pay leave accurately and plan with foresight
Leave in the care sector is rarely simple. Employees often work variable shifts, making leave calculations more complex than standard salaried roles.
Predictive Leave uses published and unpublished rosters to determine what an employee would have worked
Automatically applies the greater of applicable penalties or 17.5% leave loading where required
Managers gain early visibility into leave impacts, allowing them to adjust rosters and maintain service continuity
By aligning leave calculations with real work patterns, organisations ensure staff are paid correctly while maintaining operational stability.
Outcome: Accurate leave payments, improved workforce planning, and fewer payroll corrections.
Advanced handling of complex care scenarios
Built for the realities of service delivery
Care payroll often involves scenarios that generic payroll systems struggle to manage.
Sleepover shifts are segmented into pre-sleep, sleep, and disturbance periods to ensure correct payment treatment
Kilometre allowances are mapped accurately so staff are paid for actual travel, not just billable distance
Manual exports remain available during onboarding, transition periods, or exception handling
This flexibility ensures payroll continuity without sacrificing accuracy or compliance.
Outcome: Reduced rework in complex scenarios and greater confidence in payroll outcomes.
Who this partnership benefits
Disability & Aged Care Providers
Providers operating under strict compliance requirements gain confidence that payroll is accurate, auditable, and aligned with award obligations. Automation reduces risk and frees teams to focus on participant and resident outcomes.
HR & Workforce Managers
Workforce planning becomes proactive rather than reactive. Predictive leave, accurate availability data, and self-service tools reduce inbound queries and improve employee experience.
Finance Leaders
Finance teams gain end-to-end visibility into labour costs and payroll outcomes. Automated data flow reduces reconciliation time, improves reporting accuracy, and supports stronger financial governance.
Business Owners & General Managers
A connected payroll ecosystem removes operational bottlenecks and supports sustainable growth. Leadership gains confidence that compliance, cost control, and scalability are built into the system.
A smarter way to run payroll in care
The MYP and Employment Hero partnership replaces fragmented payroll processes with a single, connected ecosystem designed for care providers.
One integration.
One workflow.
Complete payroll confidence.
