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Support Coordination

Manage your support plan implementation and coordinate your participant’s service delivery with ease. A user-friendly and efficient platform, allowing support coordinators to spend less time on paperwork and more time engaging with participants.  Track your billable and non-billable hours, streamlining the support coordination process, making it easier for you to provide high-quality services and make a positive impact in the lives of the participants.

How is a day in the life of a Support Coordinator?

Features & benefits

Helping you meet the needs of participants

Appointment setting and day-to-day management of your time no longer has to be cumbersome.  Keep on top of your daily projects, tasks and invoices through the ease of our time tracking software.  Creating a simple and intuitive process to track your billable and non-billable time, budgets, and goal progression of your participants.


Improve participant outcomes

A seamless tool for any support coordinator who wants to ensure every moment is a chance to make a difference in their participants support and achieve their objectives.  Have the right resources at your fingertips that give you the power to help your participants achieve their aspirations.  Create customised goals with specific measurements and deadlines for each of your participants individual objectives to track their outcomes and progression.


Manage clients, appointments and billing

From enquiry through onboarding and managing your participants support, collate all important data in one place.  Our time-based project and tasks tool allows you to track your projects and outcomes in real-time, so you can always be on top of your workload.  As well as autogenerate your invoices for processing and claims, giving you opportunity to manage all your workflows with an easy to use solution.


Streamline workflows and data capture

Digital forms should be more than just a way to collect data. They’re an opportunity to engage and connect with clients. It’s easy to build effective, user-friendly forms that will help you gather the information you need while also creating a positive experience for your users.  With a wide range of question and response types, from simple text fields to checkboxes, drop-down menus, radio buttons, sliders, and custom color palettes our software makes it easy to create, source, and capture participant information.


Share insights through our client portal.

Give your participant and their families access to an informative dashboard designed to give them the insights into how they are tracking for both their goals and objectives, as well as their support budgets.  A monthly client budget report is also sent automatically at the start of each month to assist participants with understanding their budgets and alleviating concerns.


A day in the life of a...

Support Coordinator

A complete community software solution built for Support Coordinators
Staying up to date with new enquiries and referrals with website integration to your CRM. Keep track of any changes and updates creating timely responses to clients.
Manage your client profiles, engagements, and plans with time-based projects for budgeting as well as recording outcomes, with system generated reminders to help you keep track.
Save as you go, track your billable and non-billable hours alongside your activities and case notes, streamlining your day-to-day interactions and outcomes.
Flexible scheduling gives you the control and freedom to check in to dynamic sessions on the go with integration for timesheets and invoicing.
With up-to-date NDIA price books build out a schedule of support and streamline the signing of your service agreements, as well as system generated invoices and bulk approval to process claims efficiently.
Record the great progress your participants are making by running goals and objective sessions providing parents, guardians and representatives with the most up-to-date outcomes.

Support Coordination Software Frequently Asked Questions

What is MYP's support coordination software?

MYP’s support coordination software is a comprehensive software suite designed to streamline and enhance support coordination services for NDIS participants and NDIS support coordinators. It includes participant management, service provider tracking, budget management, reporting, and more.

Who can benefit from MYP's NDIS support coordination software?

MYP’s support coordination solutions are tailored for NDIS participants, NDIS support coordinators, and service providers. It caters to individuals who require assistance managing their NDIS plans, coordinating services, and tracking budgets and outcomes. It’s the best software for any NDIS support coordination provider.

What are the key features of MYP's software?

  • Participant management, including tracking participant details, goals, and progress
  • Care provider tracking and management
  • Budget management tools for tracking NDIS funding and expenditure
  • Reporting and analytics for monitoring participant outcomes and service utilisation
  • Document management to centralise and organise important participant-related information
  • Communication tools for efficient collaboration and information sharing among stakeholders

Can MYP's NDIS support coordination solutions be customised to suit specific needs?

Yes, MYP’s support coordination solutions can be customised to meet the unique requirements of NDIS businesses, care providers and individual participants. The software offers flexibility in setting up participant profiles, customising support categories and budgets, and generating tailored reports. Our team works closely with you to ensure the software aligns with your workflows and caters to your needs.

Is MYP's software cloud-based?

Yes, MYP’s support coordination solutions are cloud-based software solutions. This means you can securely access your support coordination data from any internet-connected device, providing flexibility and convenience. Cloud-based storage also ensures your data is protected, backed up, and accessible whenever needed.

Does MYP's support coordination software integrate with other systems?

MYP’s support coordination software offers seamless integration with various systems to enhance efficiency and streamline workflows. It can integrate with NDIS portals and systems to import participant data and funding details. This integration eliminates the need for duplicate data entry and facilitates a more streamlined support coordination process.

Are training and support provided for MYP's support coordination solutions?

Yes, MYP provides comprehensive training and ongoing support to ensure a smooth transition and optimal usage of the Support Coordination Solutions. Our dedicated support team can answer any questions, provide guidance, and assist with technical issues. We also offer training resources, user manuals, and video tutorials to help you make the most of the software.

Is MYP's NDIS software compliant with privacy and security regulations?

Yes, MYP prioritises the security and privacy of your support coordination data. The Support Coordination Solutions are designed to comply with industry standards and privacy regulations, including the Australian Privacy Principles (APPs). We implement robust security measures to safeguard your data and ensure confidentiality.

Can this NDIS software help improve efficiency and outcomes?

Absolutely! MYP’s support coordination solutions are designed to streamline support coordination processes, reduce administrative burdens, and improve client outcomes. The software facilitates efficient participant management, budget tracking, service provider coordination, and reporting, allowing support coordinators to focus more on providing quality assistance and maximising participant outcomes.

How can I get started with MYP's support coordination solutions?

Getting started with MYP’s Support Coordination Solutions is easy. Contact our team to schedule a demo and discuss your support coordination business today.