MYP works hand in hand with our community clients in ensuring the driving purpose of the platform is responsive to changes in the sector, forward thinking in regards to managing compliance and innovative and creative in the development of the platform in a way that continuously aligns ourselves with the ever-changing needs of the community sector. It is this approach that makes MYP leaders and innovators in the sector
Our core purpose is to positively change the lives of people within the community sector, by giving them back time, control and choice.
Recently Released
Zendesk Help Center
Experience faster and more efficient support with our new Zendesk integration, enabling improved ticket management to serve you better.
SIL Dashboard
Empowering NDIS SIL providers with in-depth analysis of their sites—gain valuable insights into financial and rostering performance while effectively managing corporate overheads leading to greater financial sustainability of their services.
Transport Record Claiming
Frontline staff can now seamlessly record and manage in-activity transport for each participant and roster, enabling subscribers to optimise and track their transport claims with ease.
PACE Solution
Keeping Pace with PACE: Stay on top of budget updates for participants on PACE with instant myNotification pop-ups. Whenever a new budget or plan is received through HICAPS, you’ll be notified in real-time for seamless tracking and management.
Plan Manager Update: PACE
Claim against Core Budgets: Updated validation process for Core Support claims. Now, an active service booking (or PACE budget) can group all support categories under a single category, with the exception of ‘Home & Living,’ which will require a separate booking for better organisation and compliance.
Platform UI Updates
Revamping the key icons and overall look of the MYP platform to deliver a more intuitive and consistent user experience, designed for both new and existing users.
Predictive Leave
Introducing a new way to comply with SCHADS Leave Loading by accurately predicting what staff hours would have been worked. Leave applications now reference both published and unpublished shifts on rosters, ensuring accurate leave calculations based on what the staff member would have worked.
Single Sign-On (SSO)
Providing subscribers with a robust, secure and flexible SSO offering across their ICT systems. Including Windows Azure Active Directory.
MYOB & Timesheet Integration
Enhancing the integration between MYP Timesheets and MYOB to better support subscribers using MYOB as their payroll system, ensuring greater flexibility and efficiency in meeting their evolving needs.
In Progess
Transport Claiming Automation
Streamlining Ad Hoc Transport claims with automation. Directly submit records to the NDIA and Plan Managers for faster, hassle-free processing.
Navigation Updates
Platform Renaming and Navigation Changes: Enhancing the MYP user experience with intuitive, accessible, and universally consistent navigation. Modules will also be renamed to better reflect their functionality, ensuring clarity and making it faster and easier for users to find the features they need.
Employment Hero Integration
Introducing upgraded API integration between Employment Hero and MYP! This upgrade automates the synchronisation of Leaves, Timesheets, and Employee Details. Employment Hero becomes the ultimate source of truth, ensuring accuracy and efficiency within the MYP platform.
In Home Aged Care (CHSP and DEX)
Giving In Home Aged Care subscribers the ability to manage their CHSP client’s service allocations, rostering and DEX reports seamlessly within the MYP Platform.
Plan Manager Updates
Exciting improvements are coming for Plan Managers! A new feature will automatically alert Plan Managers when a provider’s invoice spans multiple plans for a participant, highlighting the necessary plan dates for successful approval. Instead of splitting invoices across claims, Plan Managers can now allocate dates at the line-item level to ensure smooth claim processing.
Building on the popularity of returning non-compliant claims via email, we’re expanding this functionality to allow any claim to be flagged to the provider directly from the platform.
Additionally, we’re rolling out a completely revamped Monthly Budget Report for better graphs, visuals, insights and control.
For the Future
iinduct to MYP Integration: Stage 1
Seamlessly integrate staff management, compliance, and tracking between MYP and iinduct products. Users will be able to comply as well as track features directly, like mandatory and optional attributes in the MYP Roster platform for streamlined workforce management.
Predictive Leave: Report Upgrades
Introducing a new way to comply with SCHADS Leave Loading by accurately predicting what staff hours would have been worked. Leave applications now reference both published and unpublished shifts on rosters, ensuring accurate leave calculations based on what the staff member would have worked.
Aged Care Legislation Changes
We are currently scoping a project to address the upcoming legislated changes in the Aged Care sector, specifically focusing on the CHSP DEX Report and the introduction of SAH pricing and billing changes. This project is being developed with limited Government Specifications and aims to ensure compliance with the new requirements set to take effect in July 2025.
Support At Home
As part of our ongoing commitment to enhancing aged care services, MYP is dedicating significant resources to the development of our Support at Home feature. This initiative highlights our dedication to providing comprehensive and user-friendly solutions that meet the evolving needs of the aged care sector.
We are actively collaborating with the Department of Health & Aged Care committee to ensure our offerings align with the latest legislative requirements and best practices.
Using AI to provide Business Intelligence
Unlock valuable insights with critical summaries from the rich data within the MYP Platform. Analyse participant shift notes and goals, delivering actionable insights to help you identify what’s driving success and areas for improvement in participant outcomes.
Focus
The focus for the MYP Roadmap is to improve the user experience by making the complexity of the community sector simple and easy to use for the staff who deliver the service, provide critical information in a format that services can make critical and timely business decisions whilst at the same time ensuring the platform remains stable and reliable through the use of the most effective and innovative technology available
Initiatives
MYP’s roadmap centres on three key initiatives. Firstly, to deliver on the reliability and structure of all of the key processes you rely on each day within the system. Secondly, to continue to make the complexity of the NDIS and Aged Care sectors simple to use for all MYP subscribers and finally, to continue to meet the ever-changing needs of the sector requirements and compliance functions through selectively deepening the platform in areas that will add the most value to your organisation, your staff and your participants.
