MYP works hand in hand with our community clients in ensuring the driving purpose of the platform is responsive to changes in the sector, forward thinking in regards to managing compliance and innovative and creative in the development of the platform in a way that continuously aligns ourselves with the ever-changing needs of the community sector. It is this approach that makes MYP leaders and innovators in the sector
Purpose-built.
Purpose-driven.
Our core purpose is to positively change the lives of people within the community sector, by giving them back time, control and choice.
Recently Released
Navigation Changes & Platform Renaming
Enhancing the MYP user experience with intuitive, accessible, and universally consistent navigation. Modules will also be renamed to better reflect their functionality, ensuring clarity and making it faster and easier for users to find the features they need.
Automated Reports – Enterprise Product
Premium Reporting portal with programmable reports for BA/BI integrations
Zen Desk integration across iinduct and MYP
Experience faster and more efficient support with our new Zendesk integration, enabling improved ticket management to serve you better.
PM’s Updates to released budgets
Better visibility of funds that are now released incrementally, split over the full plan period. This change allows participants and external stakeholders to review and keep track of how they’re spending released funds and prevents overspending.
Total Core Budget/ Negative Budget UI Changes
Improved financial clarity with the display of total and released budgets on participant dashboards, claim panel and in reports. Additionally, negative balances (overspend) are now visually highlighted as well as new consolidated “Total Core” row in all Core support view now sums up available, spent, and remaining values to remain consistent with NDIA’s PACE portal
ROC Optimiser
Ability for customers to optimise ROC’s against funding amounts and produce extensive finacial forcasting and modelling of both individual houses and an organisations full portfolio. works in conjunction with the embedded SIL Dashboard product.
iinduct to MYP integration Phase 1 – Staff Sync
Ease your HR workload with MYP to iinduct staff sync. With a click of a button sync all your staff from MYP to iinduct. (onboarding still manual in iinduct)
Employment Hero Integration – Staff & Leave Type Mapping + Leave Balance Pull – PILOT
Introducing upgraded API integration between Employment Hero and MYP! This upgrade automates the synchronisation of Employee Details, Leave Types and Leave Balances from EH to MYP. Employment Hero becomes the ultimate source of truth, ensuring accuracy and efficiency within the MYP platform.
Employment Hero Integration – Timesheet & Leave Request Push – Existing Customers
Our existing EHP customers can now use our integration to push approved timesheets and leave requests into EHP directly, no manual report needed. To assist our current customers with transitioning to the new integration, the first version uses the same mapping structure as the current manual report process.
In Progress
Transition to Support At Home
Responding to the new Support At Home program as part of Aged Care. SAH service catalogues, engagement, roster integration and invoice and claim management – move HCP customers to SAH
iinduct to MYP integration Phase 2 – Licences and Certificate Sync from iinduct to MYP
A seamless integration between MYP and iinduct where iinduct becomes the source of truth for your compliance management. Once the licence and certification data is updated in iinduct, it will automatically push those compliance records of staff to their respective staff record in MYP.
Employment Hero Integration – Timesheet & Leave Request Push via Integration Centre – New Customers
For all new EHP customers coming on board, we have brought the Timesheet & Leave Push directly into Integration Centre, where they can now map Work Types and Locations directly against Employment Hero Payroll for greater stability and less manual configuration.
For The Future
iinduct to MYP integration Phase 3 – Compliance Warnings in Roster
Make sure that your rosters are being filled by compliant staff. This feeds from the stage 2 of the integration, when the staff compliance records are updated in MYP, these will be marked against a dedicated section of their staff profile in MYP. When staff are being selected for Rosters, staff who are missing mandatory requirements for that shift will have strict warnings against them.
Not Just an App, a Movement
MYP has been on a journey of constant evolution, enhancing our tools with new technology and design to drive better participant outcomes. This isn’t just about adding features; it’s about simplifying the way care is delivered, giving providers and support workers intuitive, fast, and participant-first tools that complete the experience for both teams and participants.
Less Time on Screens, More Time with People
Trust and familiarity matter, workers value consistency and clear steps over flashy features. 20k+ workers are already using MYP so we’re building to simplify further, not complicate. Transitioning our comprehensive frontline site to an app is the next step in delivering frictionless workflows that make care delivery seamless.
Support At Home – Quality, Compliance, and end-to-end Process focus
Once our customers have completed their Support At Home transition, we will be focusing on customer-led improvements to MYP, focusing on reducing manual effort, quality and compliance controls, and working towards integration with Services Australia for greater data availability, reducing data entry and linking directly with our source of truth.
Automated Reports – Enterprise Product
Improving the Automated Reports offering by adding Staff and Client Export along with a few reports which give insights in Invoicing and Rostering. (Staff Export, Client Export, Invoice Timesheet Report, Payroll Report, and QTime Report)
Integrating an active ROC from Optimiser to the SIL Dashboard
Allowing an organisation to optimise a ROC, activate it in the optimiser and send it to the SIL Dashboard without manually uploading saving time and effort and increasing accuracy in reporting against payroll.
