Features & benefits
Access real-time client and care data with ease
One platform that provides a holistic approach to managing Home Care Packages, enabling service and care providers to deliver high-quality care that meets the unique needs of each client. Care management is front of mind with a platform that keeps client data easily accessible to carers and their clients to track progress and updates meeting their specific and unique needs.
Connecting a versatile workforce in a central place
Remove manual paperwork and reporting with task allocation, digital form integration, goal and objective management, incident reporting and KM logging accessible to your staff via desktop, mobile or tablet. Providing your team with real-time updates for reporting and claiming as well as automated timesheet generation. Staff can capture their case notes with ease with talk2text and save functions throughout their shift delivering stronger utilisation and streamline processing of shift outcomes.
Streamlined invoicing and claiming processes
From rosters, shifts, and timesheets benefit from an efficient flow of data to generate invoicing data for claiming ensuring a continuation of all business systems and teams. Generate exports for direct claiming with Services Australia with automated reconciliation of balance adjustments. Refresh reporting and generate monthly statements to keep your clients informed.
A user friendly experience for participants
Just like you, clients love being able to see everything in one place. Share real-time information with your participants, their representatives and families with an easy to access client portal so you can work on their goals and outcomes together. Along with automated monthly budget reports and system generated emails for invoice review and approval – your participants no longer have to search for this information manually. With budgets, goals and objectives, and rosters accessible on their desktop, tablet or mobile.
Easy check-in and out with the click of a button. Access your participants information and alerts all in one screen.
Save as you go, making it easy to capture your case notes in real time, with the option to type or utilise Talk2Text on your mobile for extra ease and efficiency.
Digital form integration makes day to day paperwork effortless with access to a variety of forms directly on your phone or laptop.
Record the great progress your participants are making by running goals and objective sessions providing parents, guardians and representatives with the most up-to-date outcomes.
Deliver prompt updates to your management team to immediately review and investigate any incidents with our incident management system.
Tick off and complete your shift tasks to efficiently meet shift expectations and outcomes, as well as track KMs travelled and submit your allowances for approval immediately.